This Privacy Policy explains how ‘dhwanihearing.com’ might collect, control, protect and use the information about you (referred to as personally identifiable information.) Hereinafter, dhwanihearing.com will be referred to as ‘Dhwani’, ‘we’, ‘us’, ‘our’ or the ‘website’, while our users or customers will be referred to as ‘you’, ‘your’ or ‘users.’
This privacy policy is applicable not only to our website but also to our associated mobile applications, our social media platforms, the communications we send through digital media or any other web pages that may be linked to this privacy policy document.
Dhwani regularly updates the contents of its Terms and Conditions and Privacy Policy documents. Hence it is considered the responsibility of our users to keep themselves updated and abreast with the latest terms and policies before continuing use of our website.
When you share any information with us through our website or social media sites, you are giving us permission to process such information in accordance with our privacy policy.
What Information do we collect?
- While registering with us or submitting a ‘request for contact’ through our website, we may ask for your name, email address, phone number and/or any other relevant information that may help us contact you or schedule an appointment for you at our facility or help us improve the services we offer you in any meaningful way.
- We may also collect information about your Internet Protocol (or IP) address to study user trends and improve our administration of the website.
- We may also collect information about your computer or mobile device and navigation routes along with the times that you access the website, in order to help improve our services.
How do we use this Information?
The information we collect from you through our website, mobile applications, social networking sites and/or communication sent through digital media, can be used for the following purposes:
- To contact you and schedule appointments at times convenient for you at our facility
- To send you periodic emails/newsletters about our latest products/services
- To operate, maintain and improve the website after analyzing your interaction with our current website
- To respond to any questions or requests raised by you
- To determine your interests and browsing patterns in order to better customize offers and deals for you
- To analyze the effectiveness of the existing marketing strategies and refine them
- To manage our everyday business needs such as the administration of the website, prevention of fraudulent activities, complying with legal obligations etc.
How Secure is this Information?
We protect all information shared by our users and do not disclose the information to any third party unless required to do so under the following circumstances;
- With our in-house appointment booking team in order to follow-up on your request and make the earliest possible booking for you.
- With third parties that provide tools and services that help us understand your product/service preferences better
- With government or security officials in order to facilitate any investigation or legal proceedings
Cookies
We currently do not use any cookies on our website, but we may do so in future. Kindly check this space regularly for any updates on our Cookie policies.
Contact
If you have any questions or concerns about our policies and terms of use, you may reach out to us directly at +91 96333 61976 or write to us at info@dhwanihearing.com.